CarePoint claim solutions
How Can We Help?
Tell us about your claim or inquiry, and our team will provide the guidance, clarity, and support needed to move it toward resolution.
CarePoint Claim Solutions
Connect With Us
Choose the contact method that fits your needs.
You can chat live with a CarePoint Claim Solutions team member from your computer or mobile device by clicking the chat bubble below.
If you are reaching out to start a new claim or to inquire about a claim notice you received, please use our online portal here to submit your information electronically.
Otherwise, you may use the online contact form below.
Provider & Patient Claims Support:
claims@carepointcs.com (Please allow 24 hours for response)
Claim Reporting:
reporting@carepointcs.com (Please attach State reporting form)
+1 (800) 903-2073
Monday - Friday
7:00 a.m. - 4:00 p.m. Pacific
*We are currently experiencing wait times greater than 15 minutes. While we work to resolve this issue, please utilize our live chat service.
Claim packages and physical mail may be sent to the following address:
CarePoint Claim Solutions
Attn: Receiving
PO Box 3652
San Diego, CA 92163-1652
Contact us
We're Here to Help
Whether you’re a patient seeking clarity or a provider reconciling accounts, our team is prepared to guide you through every stage of the recovery process
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